Submit a request
Check your existing requests
Didn't find what you were looking for?
Get in touch
Fill out a request form
Pre-requisites For Using kPoint
Test your network connectivity
Verify the status & version of Adobe Flash Player
Download Flash Player
Introduction to kapsule studio
How to convert a WebEx recording to kPoint
How to configure your mic in Windows XP
How to configure kapsule settings
How to teleport a kapsule
How to get Creator/Reviewer Acces
Kapsule Viewing And Annotation
How to see kapsule statistics for HTML5 kapsules
How to see kapsule statistics for Flash kapsules
How to use bookmarks, questions and comments in HTML5 kapsules
kPoint Meeting Preparation And Manage...
How to schedule a Meeting or a Webinar
How to share content in a live meeting
How to interact in a kPoint meeting or a webinar
How to manage users in kPoint
How to reset the password
Installing kPoint Plugins
How to install a kPoint plugin on Windows
How to install a kPoint plugin on Macintosh
How much Internet bandwidth do I need only to view kPoint kapsules?
How much Internet bandwidth do I need to participate in kPoint meetings or create kPoint kapsules?
I want to use kPoint. How do I configure my system for kPoint?
What is the syntax for password?
How can I change my password?
I am behind Internet proxy. How do I connect?
How do I use Create Media Mashup option under Create Kapsule?
How can I play the SCORM package in my LMS?
How can I create a SCORM compatible kapsule?
Interactivity & Search
What happens to a bookmark, if I edit out a portion that contained the bookmark? For example, I placed a bookmark at the start of kapsule and subsequently, I edit out that portion?
What is the scope of a kapsule search?
I want to delete/modify a query in a kapsule. How should I go about it?
Animated MS Powerpoint Presentations
What fonts in presentations does kPoint support?
Does kPoint support MS PowerPoint presentations with animations?
After sharing a document in a live meeting (or while creating a kapsule), can I unshare it? For example, I shared a document in the meeting and realized that it should not have been there? What should I do?
In a kPoint meeting, I use video, multimedia share and audio. What is the bandwidth requirement?
When I run a meeting, my bandwidth requirement depends on the media being shared. Is there a rough formula to estimate the bandwidth requirements?
kPoint on iPad
How do I increase or decrease the iPad volume?
Which webcam should I use?
How can I get the best out of my webcam?
Can I use other video cameras?
Advanced audio settings
How do I change my Microphone Boost setting in Windows Vista?
How do I change my Stereo mixer settings in Windows Vista?
How do I set my Microphone level in Windows Vista?
Can I edit a recorded kapsule to share only some portions of the recording?
How to check kPoint Version I am using?
How do I share my kapsules on external websites, such as Facebook or Twitter?
How to create a channel?
What are channels?
How do I add a slide in the second pane of my clip?
Features of kPoint Version - 7.9.0
Features of kPoint Version - 7.8.0
Features of kPoint Version - 7.7.0
Have you made your Diwali video yet?
A real story of how kPoint's blended training helped achieve 10 times return on investment.
Economic Times covers kPoint's role in enhancing Cognizant's Employee Training Practices
Tips & Tricks
Create engaging kapsules
Make mistakes..don’t worry!
Viewing kapsules in Full screen
Do you know about bookmarks?
You can post a question to the author using questions.
Community Developed Tools
kWrite - Annotate freely on the screen
Connect kPoint with iPad
Connect kPoint with LDAP directories
Introducing kPoint REST API
kPoint Customer Case Studies
kPoint Customer Case Studies
kPoint for Remote Training for Campus Hires
kPoint as a communication platform in a large conglomerate
kPoint for Remote Training for Senior Executives