FAQ

• Can I integrate kPoint with my application/product?
• What are the various user authentication mechanisms that kPoint supports?
• What is the minimum recommended configuration required for your computer to use kPoint?
• What Browsers and Software do I need to use kPoint?

• What are highlights in a kPoint video?
• What are the various ways to add a video in kPoint?
• Can I organize content in the kPoint portal?
• Facing video playback issue after Chrome upgrade?
• Send a video for review
• How can I create a SCORM compatible package corresponding to a kPoint video?

• Password instruction
• How is the data backup maintained?
• How does kPoint ensure the secure delivery of videos?
• What authentication does kPoint support?
• What personal information does kPoint store?
• How does kPoint isolate the data of one customer from others?

See all 11 articles

• What kind of assistance do I get from kPoint?
• Can I do a trial with kPoint?

• Supported browsers for kPoint NE
• How much Internet bandwidth do I need to create kPoint Videos?
• How much Internet bandwidth do I need only to view kPoint video?
• What is the minimum recommended configuration required for your computer to use kPoint?

• Configure embed code
• How to upgrade browsers on different devices
• How to enable cookies in IE, Chrome, Firefox and Safari browser?
• What is the purpose of Google Chrome extension?
• What is the Password policy?
• How can I change my password?

See all 8 articles

• How to embed a kPoint video using classic embed code
• Thumbnail upload instructions
• Video upload instructions
• How do I resolve an error seen while creating a kPoint video "The input media is not compatible" or "kapsule titled abc could not be created"?
• How do I change the Reviewer of a kPoint video?
• Can we make a copy of a kPoint Video?

See all 9 articles

• What is the scope of a kPoint video search?

• Can I edit a recorded kPoint video to share only some portions of the recording?
• How do I share my kPoint videos on external websites, such as Facebook or Twitter?
• How can I keep track of my kPoint video viewership?
• When I re-edited the video, it started re-processing. Does it mean that statistics and video artifacts are reset?
• What is the definition of a kapsule view? For example, if someone watches a one-hour video for 2 minutes, then does this add to the view count?
• How can I provision multiple users in bulk?

See all 7 articles