We have released a revamped version of Studio. This change helps us to tide over the end-of-life of the flash technology from the web browsers.

If you have recorded videos using the old studio and want to edit those videos going forward, you need to use the new studio. However, since the new studio works with a newer technology stack, we need to migrate the videos recorded from the old studio to the new format. 

When you want to edit the video created using the old studio, you will have to initiate the migration process by clicking on the “Migrate” button. The migration process will happen at the backend and will take some time depending on the size of the video. At the minimum it will take as much time as the duration of the video.

Once the video is migrated, you will be notified through the email. 

If you have any questions or facing any problems, please write to helpdesk@kpoint.com